Last updated: June 17, 2025

At TapvCard, we are committed to delivering high-quality smart business cards and ensuring customer satisfaction.

If for any reason you are not satisfied with your purchase, we’re here to help.

The following terms are applicable for any products that You purchased with Us.

Eligibility for Refund

Interpretation

Refunds can be requested within 7 days of receiving your order.

Refund Process

Once your refund request is approved, the amount will be credited to your original payment method within 5–7 business days.

Please allow some time for the refund to reflect, depending on your bank or payment provider.

2. Goods refer to the items offered for sale on the Service.

3. Orders mean a request by You to purchase Goods from Us.

4. Service refers to the Website.

5. Website refers to tapvCard, accessible from https://tapvCard.in

6. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

How to Request a Refund

Your order number

Reason for the refund request

Photos of the product (if damaged or incorrect)

By email: hello@tapvcard.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Exceptions

No refund will be issued for digital services or used NFC cards

Shipping charges (if any) are non-refundable.

The following Goods cannot be returned:

1. The supply of Goods made to Your specifications or clearly personalized.

2. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

3. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

4. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

VRU Softech Services B-34, Gulab Bagh, New Delhi, 110059, India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: hello@tapvcard.com