Last updated: June 17, 2025

At TapvCard, we are committed to delivering high-quality smart business cards and ensuring customer satisfaction.

If for any reason you are not satisfied with your purchase, we’re here to help.

The following terms are applicable for any products that You purchased with Us.

Eligibility for Refund

Refunds can be requested within 7 days of receiving your order.

To be eligible, the item must be unused and in the same condition you received it.

Customized or personalized orders (e.g., with your name, logo, or design) are not eligible for refund unless the product is defective or damaged.

Refund Process

Once your refund request is approved, the amount will be credited to your original payment method within 5–7 business days.

Please allow some time for the refund to reflect, depending on your bank or payment provider.

How to Request a Refund

Please contact our support team at hello@tapvcard.com or call us at +91 9911173179 with:

Your order number

Reason for the refund request

Photos of the product (if damaged or incorrect)

Exceptions

No refund will be issued for digital services or used NFC cards

Shipping charges (if any) are non-refundable.