Last updated: June 17, 2025

At TapvCard, we are committed to delivering high-quality smart business cards and ensuring customer satisfaction.

If for any reason you are not satisfied with your purchase, we’re here to help.

Kondisyon sa yo aplike pou tout pwodwi ou achte avèk nou.

Eligibility for Refund

Entèprèt

Refunds can be requested within 7 days of receiving your order.

Refund Process

Once your refund request is approved, the amount will be credited to your original payment method within 5–7 business days.

Please allow some time for the refund to reflect, depending on your bank or payment provider.

2. Machandiz refere a atik yo ofri pou vann sou Sèvis la.

3. lòd vle di yon demann ou pou achte machandiz nan men nou.

4. Sèvis refere a sit entènèt la.

5. Website refers to tapvCard, accessible from https://tapvCard.in

6. Ou vle di moun ki gen aksè oswa itilize Sèvis la, oswa konpayi an, oswa lòt moun legal sou non ki moun sa a gen aksè a oswa itilize sèvis la, selon ki aplikab.

How to Request a Refund

Your order number

Reason for the refund request

Photos of the product (if damaged or incorrect)

By email: hello@tapvcard.com

Nou pral ranbousman ou pa pita pase 14 jou depi jou a nan ki nou resevwa machandiz la retounen, epi nou pral sèvi ak menm mwayen ki ou te itilize pou lòd la, epi ou pa pral gen okenn frè pou ranbouse sa a.

Exceptions

No refund will be issued for digital services or used NFC cards

Shipping charges (if any) are non-refundable.

Bagay sa yo pa ka retounen:

1. Founisman nan machandiz ki fèt selon espesifikasyon ou oswa klèman pèsonalize.

2. Bay machandiz ki pa apwopriye pou retounen dapre nati yo, ap deteriore rapidman oswa lè dat ekspirasyon an fini.

3. Bay machandiz ki pa apwopriye pou retounen akòz rezon pwoteksyon sante oswa ijyèn epi yo te wete sele apre livrezon.

4. Bay machandiz ki, apre livrezon, selon nati yo, enseparebl melanje ak lòt machandize.

Nou rezève dwa pou n refize retounen nan nenpòt machandiz ki pa satisfè kondisyon retounen yo pi wo a nan diskresyon nou sèlman.

Se sèlman machandiz ki gen pri regilye ki ka ranbouse. Malerezman, machandize ki nan vann pa ka ranbase. Eksklizyon sa a pa ka aplike pou ou si lwa ki aplikab la pa pèmèt li.

Retounen machandiz

Ou responsab pou pri a ak risk nan retounen machandiz yo nan nou. Ou ta dwe voye machandize yo nan adrès sa a:

VRU Softech Services B-34, Gulab Bagh, New Delhi, 110059, India

Nou pa kapab responsab pou machandiz domaje oswa pèdi nan anbake retounen. Se poutèt sa, nou rekòmande yon sèvis lapòs asirans ak swiv. Nou pa ka bay yon ranbousman san yo pa resevwa aktyèl nan machandize a oswa prèv nan livrezon retounen resevwa.

Kontakte nou

Si ou gen nenpòt kesyon sou politik retounen nou yo ak ranbousman, tanpri kontakte nou:

By email: hello@tapvcard.com